About Us

We specialize in Tailored IT Services and solutions for Vermont businesses.

We Provide Comprehensive IT Support to Local Businesses – without Any Unnecessary Aggravation

Why Our Clients Stay with Us

We Specialize in Putting Our Clients’ Worries at Ease

We can teach anyone to manage business technology, but you can’t teach good personality. We’re on a mission to squash the stereotypical image of the rude, condescending IT person. That’s why our golden rule in hiring is everyone has to be nice. Plain and simple.

We Don’t Create Problems to Squeeze Pennies

We’re not aggressive salespeople selling unnecessary boxes of goods – we’re techies trained to minimize problems. Our clients pay a flat, predictable monthly rate. No tricky add-ons, no hidden fees, no freak-outs.

We Don’t Give Our Clients Jargon-Laced Lectures

Some MSPs push sales by intentionally talking over their clients’ heads with a condescending demeanor. We don’t expect our clients to be IT experts – otherwise, they wouldn’t hire us. Hex9 doesn’t want any mysteries or fuzziness in the service we provide, and the value it adds.

We’re Always Available for Clients

Clients should never have to wait around for answers from their MSP. Our company delivers “Direct to Tech” service – meaning clients get fast, direct access to our technicians, even if they wake up in a cold sweat at 3 in the morning.

We Work Proactively to Solve Issues – so Clients Don’t Experience Interruptions

Security-First IT is about more than just cyber threats – it’s about avoiding hiccups that compromise revenue. That’s why we work with foresight to tackle issues at the seed before they grow into disruptive problems.

We’ve Got a Proven IT Formula to Help Clients Grow

Our IT plans are crafted to be flexible and adapt to how each client matures. IT should never be a roadblock – it needs to be a vehicle.

We Under-Promise and Over-Deliver

We don’t make false promises We prefer to let our clients’ success do the bulk of the talking.

Our Way: Giving You the Peace of Mind You Deserve.

The mark of exceptional IT management is you’re never stressed about technology. Since day one, we get motivated by seeing clients do what they do best, without interruptions and technical difficulties.

We approach every IT plan like a puzzle. Step one is understanding the big picture – then creating a top-to-bottom roadmap to turn business technology into an engine for better outcomes. Our mindset is simple: if we’re not helping our clients improve productivity, we’re not doing our job.

Our Core Values

IT Security Equals Undisturbed Productivity

A million things can disrupt business productivity – security problems are the most severe. Our number one goal is to take security concerns off your radar, so you can do your best work uninterrupted.

Your Challenges Are Unique

Every business is different – different people, different processes, different requirements. That’s why we don’t base our work on assumptions. Every IT plan starts with an in-depth roadmap strategy session. We need to understand your challenges on the ground level, then design an approach that fits like a glove.

Our Value is Your Scalability

If an IT plan isn’t making business growth, it’s not doing you any good. Scalability is the core of every Security-First IT strategy we create. Your success is our success.

“Hindsight IT” is not IT

Businesses can no longer rely on break-fix IT models. Using technology to improve daily operations is about anticipating problems and solving them before they wreak havoc. Every minute of the workday is precious – extended downtimes and broken systems shouldn’t be the norm.

Our Company Backstory

We started our journey as a group of IT rebels, united by shared vision of simplifying the complex world of technology. Our story begins with a daring belief in doing things differently, challenging the norms, and embracing innovation. We set out to embody the spirit of independence and practicality.

Over the years, our team has expanded, yet our core values remain steadfast, We’ve mastered the latest trends while upholding our commitment to tailor-made solutions. Today, No-Nonsense IT epitomizes cutting edge, uncomplicated IT management, always up for challenge.

Check out some of our success stories.

How can we help?

Whether you need immediate help with an IT issue, or want to discuss your long-term IT strategy, we're here to help.

Call us at (802) 466-6455 or complete the form below and we'll help in any way we can.